Troubleshoot UiChemy License/Serial Key issue

Table of Contents

Follow this guide to install UiChemy and activate the license key – UiChemy Installation Guide

If your UiChemy license key isn’t working, and you’re facing activation issues, consider the following steps:

A. Incorrect License Key:

If the license key isn’t working, ensure the correct key is used. Follow these steps:

  1. Visit the Posimyth Store Dashboard and log in.
  2. Check the license key on the Dashboard, ensuring it’s entered correctly (no spaces or extra letters).
  3. If needed, copy and paste the license key again.

B. License Key and Figma Profiles:

For Free licenses, ensure that the key is activated on only one Figma profile. Each key is valid for a single user.

To verify, do the following 

  1. Visit the Posimyth Store Dashboard and log into your account. 
  2. Navigate to Dashboard and click “Manage Sites” for UiChemy.

  1. Click “Deactivate Site” to remove unnecessary user.

  1. Attempt to activate the license key again.

Note: A Pro license key can be activated in up to 10 Figma profiles.

If issues persist, feel free to reach out to our support team at the Helpdesk for prompt resolution.